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Here is a quick update on an Out of Band Security Update.  Most of you know that Microsoft does a monthly update on the Second Tuesday of the month.  This is great and we can plan on the updates and sometimes necessary reboots.  Yesterday, Microsoft issued an Out of Band Update, meaning this release was so important that it could not wait even one week for the regurlar updates.  Many woke up to rebooted computers today, or will experience an install and reboot today.  This update is very important.  It fixes a problem with how shortcuts are handled on your computer.  Shortcuts are those icons with the small arrow, programs listed in your startup menu or other quick access toolbar icons.  Windows uses shortcuts all over to make things easier for you to interact with your computer.  

Here is a quick summary of what is wrong.  There is a way to craft a shortcut to cause your computer to run a different program, even when the shortcut is displayed.  There is no interaction with the shortcut needed.  Here is an example of how this can be used.  A melicious programmer takes over a website that you visit.  When you open the website, it downloads a program and shortcut without your knowledge.  You close your browser and Windows refreshes your desktop icons.  You notice a new icon on your desktop.  At this point, it is too late.  The display of that icon has triggered a new program and has infected your computer.  This is just one example of how this vunerability can be used.

For more detailed information about this update you can visit the Microsoft Security  Bulletin at this web address: http://www.microsoft.com/technet/security/bulletin/ms10-aug.mspx

If you have any additional questions, please feel free to contact me.

This is a great article for those looking for Images.  If you need something for your blog, website, marketing material or other documents, check out some of the sites listed in the following article. 

This is also a podcast.  It’s about 5 minutes and covers all the information in the article.

The Digital Marketer : Free and Cheap Stock Images :: Quick and Dirty Tips ™.

Just when you were getting comfortable with Office 2007 and the new Ribbon =
interface, along comes Office 2010. Check out the link in this post for al=
l the information you need on what will be new in Office 2010.

 
Sent to you by Dean via Google Reader:
 
Office 2010!!!
via arouet.net | where tomorrow’s technology meets yesterday’s genius by Stephanie on 7/13/09

Hi, everyone! Well, if you haven’t already heard, the Office 2010 Technical Preview was announced today – and there are a lot of incredible new features on the way! But, you don’t need to hear it from me … get more info directly from the Office team -

Check out Gray Knowlton’s blog post for more info and links, including videos introducing the new versions of each application, from several of the Office product managers.

Have fun … and Happy Monday everybody!! 

I can not tell you the number of times I have been asked, “How does that stuff get on my computer?”  This article from How To Geek at http://www.howtogeek.com tells it like it is. This is a great article outlining exactly what to do and what not to do, to keep your system as clean a possible.

 
Sent to you by Dean via Google Reader:
 

How Does Spyware, Malware or Crapware Get on My Computer?

Have you ever wondered how malware, spyware, scareware, crapware, or other undesirable software might get on a computer? First we’ll illustrate how easily your system can be infected, and then we’ll show you how to clean it up.

Our example system, running Windows 7, was set up from a worst case scenario point of view: Someone who was only interested in quickly getting to all the “fun stuff” on the internet with absolutely no concern for personal or computer security.

Freshly Installed – Pre Malware

Here you can see the number of processes (and type) that were running on our freshly installed Windows 7 system. The install was so fresh that the only protection that this system had was the Windows Firewall and Windows Defender to keep the malware and virus hordes at bay.

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How Some Malware Gets On Your Computer

Malware, spyware, and other junk software makes it onto your computer for a number of reasons:

  • You installed something you really shouldn’t have, from an untrustworthy source. Often these include screensavers, toolbars, or torrents that you didn’t scan for viruses.
  • You didn’t pay attention when installing a “reputable” application that bundles “optional” crapware.
  • You’ve already managed to get yourself infected, and the malware installs even more malware.
  • You aren’t using a quality Anti-Virus or Anti-Spyware application.

Watch Out for Insidious Bundled Crapware

Editor’s Note: One of the biggest problems recently is that the makers of popular software keep selling out, and including “optional” crapware that nobody needs or wants. This way they profit off the unsuspecting users that aren’t tech-savvy enough to know any better. They should be ashamed.

On our example system we installed Digsby Messenger, a very popular “reputable” application. This was the regular install version and as you can see in the following screenshots, there are attempts to get you to install undesirable software or make “not so good” changes on your computer. If a person is not careful, then their system becomes infected.

Here you can see the attempt to add the “My.Freeze.com Toolbar” to your browser(s)…definitely not good! Notice that while it does state that the software may be removed later, some people may 1.) Not notice it (lack of attention), 2.) Be in too much of a hurry to install the software to notice, or 3.) Not be familiar or comfortable with removing the software after it is already installed on their system.

The real trick with Digsby (and other software that is set up with the same installation style) is that clicking on “Decline” still allows the installation of Digsby itself to proceed. But can you imagine how things can end up for those people who may think or believe that the only way to get Digsby or similar software installed is to click on “Accept”? It has a really deceptive style!

Note: For more, read our article on avoiding crapware when installing Digsby.

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A very obvious attempt to make “My.Freeze.com” the new homepage for your browser(s). Once again the “Decline” versus “Accept” dilemma combined with a checkmark selection choice…

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If you have many programs that attempt to install “value-added” software like this on your system, you will quickly find that the majority (or all) of your operating system’s resources are being used up by malware (i.e. background processes). You are also likely to find that you will have unstable or very sluggish browser response, and are likely to have your personal and computer’s security compromised.

Just How Quickly Can a System Become Infected?

It only took 2.5 hours to reach the level described in our article…simply surfing wherever for “whatever looked interesting or different”, downloading things like screensavers, file-sharing applications, and installing questionable software from advertisements.

The possibilities for becoming infected with viruses or malware were rather high with little to no protection or forethought given concerning what was installed or for the websites visited. Searches for various “less than desirable” pictures, screensavers, clicking on ads, etc. made it very easy to find trouble…perhaps the better way to phrase that is that it was very easy for trouble to find our example system.

Here you can see a screenshot of the desktop of our example system. Notice that there are icons for file sharing programs, fake anti-malware programs, icons for various screensavers, less than nice websites (possible additional infection vectors), and a virtual dancing woman. Nothing good here!

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Here is a look at the Start Menu…notice that some of the malware has obvious shortcuts in the Startup Folder, but there were plenty on our example system that were not shown in this folder.

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A quick look at an over abundance of toolbars plaguing Internet Explorer 8…by this point the browser was already having some problems starting properly (very slow), some episodes of crashing, and some browser hijacking had occurred.

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Taking a peek at the Program Uninstall Window shows a variety of malware and undesirable software types that were on our example system.

Note: These are the ones that actually bothered with listing an entry in the Uninstall Registry.

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A Good Look at Scareware

What is scareware? It is software that once installed on your system will try to trick you into believing that you have a highly infected system with some very high “numbers of infections” found. These programs will constantly bother you to register and purchase the software in order to clean up your computer system.

Here you can see two examples of well known scareware. SpywareStop and AntiSpyware 2009. Do not be surprised if you notice that these two “separate” softwares seem to be extremely alike in looks, style, and operation. They are exactly alike…the same wolf just different sheep skins. This is a common practice to stay ahead of legitimate anti-malware and anti-virus software and not be deleted before hopefully being purchased by unsuspecting computer users.

A good look at the two screens that appeared every time we started our example system…absolutely no hesitation to “remind us” how infected our computer was and that we should register the software now. Disgusting!!

Note: The SpywareStop website was presented to us courtesy of a browser hijacking…and of course we were encouraged to install it.

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The main window for SpywareStop…oh so quick to try and encourage you to remove the infections.

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The System Tray pop up window for SpywareStop…

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What do things look like if someone went to register the software and purchase it? The registration starts with a request for basic information including an e-mail address. Chances are the addresses harvested in this manner will be sold to spammers…the potential for a little extra income will definitely have an appeal.

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Notice that additional services and software are readily available! Nothing like an opportunity to make even more easy money once they have someone this far in…and of course you can use your credit card. How convenient for them…

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The ever wonderful cousin to SpywareStop…the infamous AntiSpyware 2009 (also very well known with the 2008 designation).

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And the wonderful System Tray pop up window for AntiSpyware 2009…the fun never stops!

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What about registration for this one? Take a good look at these two screenshots and compare them with the two shown above. There is so little difference…yet another sign that these are identical scareware programs with altered user interfaces and alternate websites.

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How nice! More additional software available for you to buy and the ability to use that credit card and PayPal!

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Some Other Things That Come with Malware

Here is another irritating feature of some malware. Nice pop up windows harassing you to take surveys or do other things. This was an additional “gift” from one of the programs installed on our example system.

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A Look at the Processes Running After Infection

Compare the screenshot of running processes shown at the beginning of the article and then the running processes shown here. You can already see a significant increase. Not good for you or your computer!

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Conclusion

While nothing super horrible got onto our example system within those 2.5 hours, it is still easy to see just how quickly a system can start to become a mess. Imagine a system that has been exposed for a much longer period of time and is heavily infected! The best approach is to avoid trouble from the beginning. But if you find yourself or someone you know with an infected system then take a look at our upcoming series on removing malware from an infected computer.

Note: By the time the short “infestation period” was finished on our example system, the Windows Firewall, Windows Defender, and the Security Settings for Internet Explorer had all been either 1.) Turned off or 2.) Set to the lowest possible settings. In addition, no legitimate anti-virus or anti-malware software was installed. This system was totally unprotected in exchange for so-called “speed and convenience”.

This is the Press Release that I mentioned in my last post.  I would be curious if anyone has used this service and what your experiences have been.  Please comment at the bottom of this post.

 

Fastest-growing Internet fax service anticipates 40 percent growth this year
as faxers continue to eliminate traditional fax machines

Ottawa (July 6, 2009)- MyFax, the world’s fastest-growing Internet fax service today announced it has surpassed 300,000 subscribers. MyFax is the flagship product of Software-as-a-Service provider Protus and is targeted for customers in industries including finance, insurance, real estate, healthcare, transportation and government.

Since it was founded in 1997, the company has never wavered from its commitment to provide a superior customer experience through product innovation and customer support. MyFax sends and receives faxes using an email account, removing the need for a dedicated phone line and fax machine. The service, which fully integrates with Microsoft Office, IBM Lotus Notes and ACT!, enables users to manage their fax communication and corresponding document management workflow more efficiently and at a lower cost than traditional fax servers or fax machines, regardless of physical location.

“The fact that we have reached 300,000 subscribers represents an incredible achievement, and I attribute it to a superior product and to a staff that’s committed to impeccable customer service,” said Joseph Nour, CEO of Protus. “Everyday we strive to make MyFax an effective tool and positive experience for our customers. The numbers don’t lie. Our continually increasing number of subscribers validates we are meeting and exceeding our goals.”

Other Protus offerings include my1voice, the cost-effective, feature-rich virtual phone service designed specifically for small businesses that want professional-quality business telephone services without the overhead of installing and maintaining special phone equipment. Protus also offers Campaigner, an email marketing service enabling organizations to have highly personalized one-to-one email dialogues with their customers.

MyFax repeatedly earns industry awards and top rankings for delivering a superior customer experience. This includes Customer Service Management Team of the Year and the Customer Service Department of the Year categories in the third annual Stevie® Awards for Sales & Customer Service. The product also earned four Gold Awards from TopTenREVIEWS, an Internet publisher of expert technology and entertainment reviews seen by millions of consumers. The Ottawa Business Journal added Protus to its 2009 roster of fastest growing companies, and the 2009 Branham300, a list of Canada’s leading technology companies, included Protus for the 5th consecutive year.

For tips and tricks on using MyFax as a communications business tool, visit the MyFax blog at http://blog.myfax.com/

About MyFax
MyFax is the fastest-growing Internet fax service used by individuals, small, medium and large businesses to send and receive faxes using existing email accounts or the Web. MyFax offers services in North America and Europe, including the United Kingdom, to industries recognized among the fastest-growing adopters of Internet fax, including healthcare, finance, insurance, real estate, transportation and government. More than 15,000 new customers subscribe to MyFax each month. MyFax is a Software-as-a-Service (SaaS) business communications solution provided by Protus. Other offerings include my1voice, a feature-rich virtual PBX service and Campaigner, an email marketing service enabling organizations to have highly personalized one-to-one email dialogues with their customers. Additional information is available at www.campaigner.com, www.my1voice.com or www.myfax.com.

This is a letter I recived and thought someone might be interested.  Part two will include the Press Release.  I personally do not use this product but have been thinking for awhile about moving my faxing into the virtual world.  I currently pay for an extra line for my fax machine.  I have an HP all in one Printer/Fax/Scanner/Copier.  I use the Scan and Copy functions a few times each month, but have not recieved a fax in at least a year.  I do send faxes, but only about one a month and that is local.  I’m thinking I could save the money on the Fax line and the electricity if I moved to a service like this.  If you have an comments, please leave them below.

 

Hi Dean,

I have a story I think might interest the readers of your blog because it shows that you don’t have to be able to invent something entirely new to be successful. You can also find a better way to do something old.

That’s what MyFax did. They took an old technology – faxing – and made it work better by allowing users to send and receive faxes on their PCs, laptops and PDAs rather than having to use a fax machine.

Ok, I know, who uses faxes anymore? Well, MyFax just passed the 300,000 customer mark (see the press release below for reference), so it’s obviously still a big part of the business world. In fact, faxes are sent and received daily by real estate agents, insurance brokers, healthcare workers, lawyers, construction companies and suppliers and others in industries where signatures, handwritten notes, or document security is required.

The part I thought you’d find interesting, though, is the idea that co-founder and CEO Joseph Nour saw the need for an increasingly mobile workforce to be able send and receives faxes when they’re away from the office, and then built a company around it. That’s a lesson others might find valuable.

It’s really the old story of building a better mousetrap; rather than inventing something completely new, he saw changing needs and reacted to them. He also built an amazing customer service organization, which is one of the big reasons why MyFax has been growing at such an incredible rate. MyFax is not the only Internet fax service out there. But when prospects look at reviews by both professionals and users, they see that MyFax comes highly recommended by both.

If you’d like more background information, or would like to speak with VP of marketing Steve Adams about MyFax’s approach to building a business based on faxing of all things, please call me at 847-279-0022 x228 or send me a return email and I will arrange it.

Best regards,

Ken

Ken Krause
Creative Director
Tech Image®
Ph: 847-279-0022 x228
Fax: 847-279-8922
ken.krause@techimage.com
www.techimage.com

Repost from HP’s Technology at Work newsletter.  Subscribe here: http://www.hp.com/united-states/subscribe/gateway/

Thanks to loyal HP customers, HP is celebrating 25 years of continuous innovation and reliable, professional quality printing. The typical office has evolved a lot since 1984, and so has the HP product line. The chart below reveals the productivity, budget and environmental benefits that customers recognize today.
1984: The original HP LaserJet 2009: A comparable HP Black & White LaserJet 2009: A comparable HP Color LaserJet
Original HP LaserJet HP LaserJet P2055dn HP Color LaserJet CP2025dn
Price $3,500 $399 $499
Page per minute 8 ppm 35 ppm 21 ppm
Memory 128K 128 MB 128 MB
Paper handling 100 sheets input capacity 250 sheets input capacity 300 sheets input capacity (2 trays)
Weight 71 lbs 23.6 lbs 52.7 lbs
Networking capability no yes yes
First page out (black) approx. 2 minutes 8.0 seconds with Instant-on technology 17.2 seconds with Instant-on technology
# of users Individual users Individuals and small workgroups Individuals and small workgroups

Environmental factors

Standard two-sided printing no yes yes
Energy savings no ENERGY STAR® qualified ENERGY STAR® qualified
Power consumption, printing 850 Watts 570 Watts 445 Watts
Power consumption, ready 170 Watts 8 Watts 18 Watt
Recycled content in print cartridge packaging unknown 30 – 80% 30 – 80%

Innovation Milestones:

1987: HP establishes its own hardware recycling program.
1988: Duplex printing is introduced on the HP LaserJet IID.
1991: HP initiates a recycling program for its HP LaserJet print cartridges.
1991: HP invents the network printer category with the LJ IIISi.
1992: HP launches a Design for Environment (DfE) program addressing environmental performance at the design stage of product development. DfE’s three priorities are: energy efficiency, design for recyclability; and materials innovation.
1994: HP introduces the HP OfficeJet personal printer-fax-copier, a space-saving product designed specifically for professional home-office users.
1994: The company introduces the HP Color LaserJet printer. With an average cost per page of less than 10 cents, it offers businesses a cost-effective alternative to print shops.
1996: HP introduces the HP LaserJet 5Si printer. The “mopier,” short for “multiple-original printing,” belongs to a new category of network printer that eliminates the need for photocopying multiple sets of a document. This early all-in-one printer product was developed to eliminate the department copy machine.
1997: HP’s recycling program expands to include HP inkjet print cartridges in addition to LaserJet cartridges.
1997: HP Web JetAdmin introduced.
1999: HP recycles its 30 millionth LaserJet print cartridge.
2007: HP acquires Tabblo Inc., making printing from the web easier and more convenient, and to reduce paper use.
2007: In July, HP achieves its goal of recycling one billion pounds of electronics. This year marks the 20th anniversary of the inception of HP recycling programs, which now operate in more than 40 countries, regions and territories.

Repost from HP’s Technology at Work newsletter.  Subscribe here: http://www.hp.com/united-states/subscribe/gateway/

What does it mean to have an ENERGY STAR® rated business desktop?
Did you know that PCs make up for 40% of a company’s average utility bill? Since PCs consume so much power, the EPA has set up guidelines that are updated from time to time in order to drive innovation around improving energy efficiency. The EPA’s requirements for business PCs center around three distinct operating modes: standby, active and sleep modes. When a PC is configured to meet these requirements, it translates to higher energy savings through lower power consumption which means you pay less on your energy bill.
 
Why is the EPA changing the ENERGY STAR specification again? 
The Environmental Protection Agency continually assesses the ENERGY STAR guidelines and tries to drive greater power efficiencies as hardware becomes more efficient. Their goal is to have no more than 25% of PC desktop shipments qualify for ENERGY STAR. The current ENERGY STAR 4.0 specification was released in July 2007. In their continued focus, they are preparing to introduce a new version 5.0, which takes effect on July 1, 2009.

You can always refer to these government specifications to find the latest information.

July 1, 2009, the new specification takes effect
Come July, 1 2009, all business desktops will have to meet ENERGY STAR 5.0 specifications in order to receive the ENERGY STAR logo. What is important to keep in mind is that there is no grandfathering. This means that as of the July 1st date, there is no ENERGY STAR 4.0 and any new systems with the ENERGY STAR logo need to meet the 5.0 requirements.

From ENERGY STAR 4.0 to ENERGY STAR 5.0
While there are many changes in what will actually determine if a business desktop meets ENERGY STAR 5.0, below are the high level differences between ENERGY STAR 4.0 and ENERGY STAR 5.0:

  ENERGY STAR 4.0 ENERGY STAR 5.0
1.Power Supplies 80% efficient power supply 85% efficient power supply
2. Sleep states enabled

15 minutes monitor  

30 minutes for PC

 

15 minutes monitor  

30 minutes for PC

 

3. Idle wattage categories:  

Determines max wattage based on configuration

 

Categories A, B, C Categories A, B, C, D

HP Business Desktop PCs  that qualify for ENERGY STAR 5.0
ENERGY STAR 5.0 is now available on select 5000 and 7000 series business desktops. You can get a head start on compliance, and savings. Find out more about HP Business Desktop PCs that are ENERGY STAR 5.0 qualified:

  • HP dc5800 and dc5850 Business Desktop PC
  • HP rp5700 Long Lifecycle PC
  • HP dc7900 Business Desktop

Potential savings from energy efficient solutions
To see potential dollar savings from energy efficient products, please refer to the Energy Calculator.  This will provide a great conversation tool for your organization to see what kind of savings can be gained from energy efficient hardware and software solutions. 

Additional benefits attained by purchasing an ENERGY STAR 5.0 qualified business desktop
The lower idle specification plus the 85% efficient power supply together provide big benefits to your business beyond simple compliance:

  • Increased power supply reliability due to greater efficiency
  • Decreased system maintenance due to increased reliability
  • Lower total cost of ownership due to reduced maintenance and longer equipment life
  • Improved worker environment with less noise from the PC
  • Potential reduction in cooling bill due to less heat being generated by PCs

Reducing energy consumption translates to bottom line savings for your organization. Get ready now for the upcoming changes by requiring ENERGY STAR version 5.0 and make the transition easy for you and start saving today.

Repost from HP’s Technology at Work newsletter.  Subscribe here: http://www.hp.com/united-states/subscribe/gateway/
What would be most harmful to your health: no food; no water; or no e-mail? All over the world, people are beginning to wonder why all roads now lead to our inboxes. In less than 20 years e-mail and its off-shoot, instant messaging (IM), have monopolized business communication. Who picks up the phone anymore, or crosses the room to talk with a co-worker (!?!), unless the building is on fire?

Born in 1990, e-mail undoubtedly offers great advantages. Our inboxes record our important conversations, requests and replies. And it is a cheap, quick and convenient way to connect your business or stay in touch with far-flung friends and family.

Mail in moderation
But our growing over reliance on e-mail is leading may people to believe they have an unhealthy dependence. Check these symptoms to see if you could be an e-mail addict:

  • You find it hard to focus on a task for longer than 15 minutes without checking your inbox.
  • You get nervous if you can’t access your e-mail for a few hours.
  • You feel lonely if you receive no new mail after your lunch break.
  • You scan your inbox first thing in the morning and before going to sleep each night.

From the White House to your house
If you now consider yourself an “emailaholic”, you share powerful company. President Obama has recently revealed he is addicted to his handheld e-mail device. From the Oval Office to your office and in thousands between, people are beginning to admit they waste too much time in their inbox.

Why is this bad?
Being obsessed with e-mail actually reduces your productivity if you spend more time waiting for messages than finishing important jobs. Equally, it’s unhealthy if you find yourself getting up in the night to find a WiFi spot, or in your free time it stops you from relaxing with friends and family.

Facing your addiction
Here are four tips on how to tackle your addiction.

  1. Set a virtual curfew: Outside work hours you need to reduce the impact of e-mail on yourself and loved ones. You need downtime and they want to enjoy your company without inbox incursions. If you have to, give yourself one hour when you come home from work to check and then turn-off and chill-out. Try not to get online as soon as you wake up and before sleeping. Even consider having one e-mail-free day per week.
  2. Talk more, type less: Too often we type mails that raise more questions than they answer. You can actually save yourself time at work by making a quick call to colleagues to avoid unclear e-mail trails.
  3. Write and post a letter:  Once your fingers remember how to handle a pen again you might even enjoy this. Receiving a hand-written letter is special. Share that with a friend or a client and remember there’s more to life than the online.
  4. Go cold turkey: Take a holiday without your laptop. Don’t look at your accounts. Not once! You’ll be surprised, the world can keep going without you.

Avoid the inbox trap
It might be small, but your inbox can easily become a big time-waster. To lift your productivity and enjoyment away from work try to spend more time thinking outside your inbox.

I got a message in my email today that HP is clearing out some of its inventory.  “Up to 40% off”

Check it out at this link: HP Clearance Sale

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